Institute of Leadership & Management (ILM) Study Materials

Leading Series 2013:

BPP Learning Media has been producing high quality study materials for more than 35 years as the publisher of choice for students, tuition providers, corporates and professional bodies in over 150 countries worldwide. We are proud to have validated status with the Institute of Leadership and Management (ILM), one of the world’s most prestigious awarding and membership bodies for team leaders and managers.

The Leading Series is a complete suite of leadership and management workbooks developed to support the 2012 VRQ syllabus of the Institute of Leadership and Management. 

Key Features:

Call us to order:

(+44) 020 8740 2263

or email us - ilm@bpp.com

Validated by the ILM

Written by experienced management trainers and subject matter experts

Focuses the learner by providing the Learning Outcomes and Assessment Criteria, plus the ILM’s indicative Assignment Task and Mark Sheet for each Unit

Suitable for blended learning and self study

Includes practical exercises with space for learners to add their own responses and notes

Some titles available as eBooks 

ILM 2012 Product Catalogue >ILM Pre-2012 Product Catalogue >

All materials in our Leading Series 2013 are printed on demand, meaning you need to call or email us to place an order. They are usually dispatched within 2 working days.

Institute of Leadership & Management (ILM) Study Materials


2012 SYLLABUS



2012 SYLLABUS - INSTITUTE OF LEADERSHIP AND MANAGEMENT (ILM) - LEVEL 2
LEVEL 2 QUALIFICATIONS ARE DESIGNED TO HELP NEW OR ASPIRING TEAM LEADERS TO DEVELOP THE SKILLS AND KNOWLEDGE THEY WILL NEED TO FUNCTION EFFECTIVELY IN AN ORGANISATION.


Units cover different aspects of working in a team, including how to make a team work well and developing skills such as communication, performance management and planning, and technical ability such as data and information gathering, understanding the responsibilities and some of the legal aspects of being a team leader.

Briefing the Work Team
Business Improvement Techniques
Communicating with People Outside the Work Team
Contributing to Innovation and Creativity in the Workplace
Understanding Change in the Workplace
Working with Customers Legally
Developing the Work Team
Diversity in the Workplace
Enterprise Awareness
Gathering, Interpreting and Utilising Data in the Workplace
Induction and Coaching in the workplace
Leading your Work Team
Maintaining a Healthy and Safe Work Environment
Managing Yourself
Meeting Customer Needs
Improving the Performance of the Work Team
Planning and Monitoring Work
Providing Quality to Customers
Satisfying Customer Requirements
Setting Team Objectives in the Workplace
Understanding Effective Team Working
Methods of Communicating in the Workplace
Using Information to Solve Problems
Using Resources Effectively and Efficiently in the Workplace
Working Within Organisational and Legal Guidelines
Workplace Communication
Workplace Records and Information Systems
2012 SYLLABUS - INSTITUTE OF LEADERSHIP AND MANAGEMENT (ILM) - LEVEL 3
LEVEL 3 QUALIFICATIONS HELP FIRST TIME MANAGERS BECOME MORE EFFECTIVE AND CONFIDENT IN THEIR MANAGEMENT ABILITY.

Generally, learners will currently be, or have recently been, team leaders. Information is presented in an accessible manner, with the focus on the practical tools and techniques needed to deliver effective first line management.




Level 3 Units:

Understand How to Establish an Effective Team
Understanding Training and Coaching in the Workplace
Developing Yourself and Others
Understand How to Lead Effective Meetings
Giving Briefings and Making Presentations
Understanding Negotiation and Networking in the Workplace
Understanding Leadership
Leading and Motivating a Team Effectively
Understand Conflict Management in the Workplace
Contributing to Innovation and Creativity in the Workplace
Understanding Customer Service Standards and Requirements
Understanding Health and Safety in the Workplace
Understanding Performance Management
Managing Workplace Projects
Understanding Stress Management in the Workplace
Understand How to Manage the Efficient Use of Materials and Equipment
Understanding Discipline in the Workplace
Understanding Marketing for Managers
Understand How to Motivate to Improve Performance
Understanding Organising and Delegating in the Workplace
Planning and Allocating Work
Planning Change in the Workplace
Undertaking Quality Management in the Workplace
Understanding Recruitment and the Selection of New Staff in the Workplace
Solving Problems and Making Decisions
Understanding Innovation and Change in an Organisation
Understanding the Organisation and its Context
Understanding the Communication Process in the Workplace
Understanding the Induction of New Staff in the Workplace
Understanding Workplace Information Systems
Understanding Costs and Budgets in an Organisation
Writing for Business
2012 SYLLABUS - INSTITUTE OF LEADERSHIP AND MANAGEMENT (ILM) - LEVEL 4
LEVEL 4 QUALIFICATIONS ENGAGE LEARNERS MORE DEEPLY IN THE THEORETICAL BASE OF LEADERSHIP AND MANAGEMENT WHILST RETAINING A PRACTICAL EDGE.

Suitable for middle management, including department heads and project managers, these units will build a firm base of knowledge for the future as well as helping mangers to face the challenges of their current roles.

Units include more exposure to the work of other departments, the understanding of a variety of business disciplines and the wider business and organisational environment.

Level 4 Units:

Budgetary Planning and Control
Management Communication
Delegating Authority in the Workplace
Managing a Healthy and Safe Environment
Managing and Implementing Change in the Workplace
Managing Equality and Diversity in Own Area
Managing Marketing Activities
Managing Meetings
Managing Personal Development
Motivating People in the Workplace
Planning and Leading a Complex Team Activity
Solving Problems by Making Effective Decisions in the Workplace
Understanding Financial Management
Understanding the Importance of Marketing for an Organisation
Understanding the Management Role to Improve Management Performance
Understanding the Organisational Culture and Context
2012 SYLLABUS - INSTITUTE OF LEADERSHIP AND MANAGEMENT (ILM) - LEVEL 5
LEVEL 5 QUALIFICATIONS CONSOLIDATE AND DEEPEN THE KNOWLEDGE REQUIRED FOR GENERAL MANAGERS, REGIONAL TEAM LEADERS, DEPARTMENT HEADS AND OTHER MIDDLE MANAGERS.

Knowledge of specialist areas such as finance and marketing is enhanced at this level and there is a greater emphasis on supporting self-development. The qualifications at this level give managers a chance to close skills gaps and to benchmark their abilities against their peer group with a nationally recognised qualification.



Level 5 Units:

Assessing Your Own Leadership Capability and Performance
Becoming an Effective Leader
Developing and Leading Teams to Achieve Organisational Goals and Objectives
Developing Critical Thinking
Improving Own Leadership Performance Through Action Learning
Leading Innovation and Change
Making a Financial Case
Making Professional Presentations
Managing Customer Relations
Managing for Efficiency and Effectiveness
Managing Improvement
Managing Individual Development
Managing Information
Managing Projects in the Organisation
Managing Recruitment
Managing Resources
Managing Stress and Conflict in the Organisation
Managing Work Analysis
Understanding Organisational Culture and Ethics
Understanding the Management of Facilities
Understanding the Organisational Environment
2012 SYLLABUS - INSTITUTE OF LEADERSHIP AND MANAGEMENT (ILM) - LEVEL 6
LEVEL 6 QUALIFICATIONS ARE DESIGNED FOR NEW OR ASPIRING SENIOR MANAGERS.

As well as theoretical knowledge, the ability to critically review ideas, practices and your own performance is developed at this level. Management theories and models are used as tools for self-evaluation and to promote self-development.

Level 6 Units:

Managing Operations Research


PRE 2012 SYLLABUS



PRE 2012 SYLLABUS - INSTITUTE OF LEADERSHIP AND MANAGEMENT (ILM) - LEVEL 2
LEVEL 2 QUALIFICATIONS ARE DESIGNED TO HELP NEW OR ASPIRING TEAM LEADERS TO DEVELOP THE SKILLS AND KNOWLEDGE THEY WILL NEED TO FUNCTION EFFECTIVELY IN AN ORGANISATION.

Units cover different aspects of working in a team, including how to make a team work well and developing skills such as communication, performance management and planning, and technical ability such as data and information gathering, understanding the responsibilities and some of the legal aspects of being a team leader.



Level 2 Units:
M2.02 Motivating the Work Team to Perform
M2.03 Planning & Monitoring Work
M2.04 Developing the Work Team
M2.05 Induction & Coaching in the Workplace
M2.06 Leading the Work Team Lawfully
M2.07 Fulfilling Customer Requirements
M2.08 Providing Quality to Customers
M2.09 Using Information to Solve Problems
M2.10 Dealing with Change in the Workplace
M2.11 Maintaining a Healthy & Safe Work Environment
M2.12 Diversity in the Workplace
M2.13 Using Resources Efficiently in the Workplace
M2.14 Communicating with People Outside the Work Team
M2.15 Briefing the Work Team
M2.16 Workplace Communication
M2.17 Workplace Information Systems
M2.18 Business Improvement Techniques
M2.19 Leading Your Work Team
M2.20 Managing Yourself
M2.21 Enterprise Awareness
M2.22 Dealing with Customers Lawfully
M2.23 Achieving Objectives in the Workplace
M2.24 Using Information for Action in the Workplace
M2.25 Understanding Health & Safety in the Workplace
M2.26 Understanding Methods of Communicating in the Workplace
M2.27 Satisfying Customer Requirements
M2.28 Understanding Effective Team Working
PRE 2012 SYLLABUS - INSTITUTE OF LEADERSHIP AND MANAGEMENT (ILM) - LEVEL 3
LEVEL 3 QUALIFICATIONS HELP FIRST LINE MANAGERS BECOME MORE EFFECTIVE AND CONFIDENT IN THEIR MANAGEMENT ABILITY.

Generally, learners will currently be, or have recently been, team leaders. Information is presented in an accessible manner, with the focus on the practical tools and techniques needed to deliver effective first line management.




Level 3 Units:

M3.01 Solving Problems & Making Decisions
M3.02 Understanding Change in the Workplace
M3.03 Planning Change in the Workplace
M3.04 Achieving Objectives Through Time Management
M3.05 Writing for Business
M3.06 Managing Creativity & Innovation in the Workplace
M3.07 Obtaining Information for Effective Management
M3.08 Managing Customer Service
M3.09 Giving Briefings & Making Presentations in the Workplace
M3.10 Introduction to Leadership
M3.11 Building the Team
M3.12 Motivating to Perform in the Workplace
M3.13 Developing Yourself & Others
M3.15 Managing Stress in the Workplace
M3.16 Managing the Employment Relationship
M3.17 Recruiting, Selecting & Inducting New Staff in the Workplace
M3.18 Coaching & Training Your Work Team
M3.19 Providing Quality to Customers
M3.20 Planning to Work Efficiently
M3.21 Organising & Delegating
M3.22 Managing Projects
M3.23 Managing Health & Safety at Work
M3.24 Understanding Organisations in their Context
M3.25 Understanding Culture & Ethics in Organisations
M3.26 Managing Performance
M3.27 Working with Costs & Budgets
M3.28 Managing the Efficient Use of Materials
M3.29 Managing the Effective Use of Equipment
M3.30 Understanding the Communication Process in the Workplace
M3.31 Influencing Others at Work
M3.32 Communicating One-to-One at Work
M3.33 Effective Meetings for Managers
M3.34 Understanding Workplace Information Systems
M3.36 Leading a Team Effectively
M3.37 Developing Own Leadership Capability using Action Learning
PRE 2012 SYLLABUS - INSTITUTE OF LEADERSHIP AND MANAGEMENT (ILM) - LEVEL 4
LEVEL 4 QUALIFICATIONS ENGAGE LEARNERS MORE DEEPLY IN THE THEORETICAL BASE OF LEADERSHIP AND MANAGEMENT WHILST RETAINING A PRACTICAL EDGE.

Suitable for middle management, including department heads and project managers, these units will build a firm base of knowledge for the future as well as helping mangers to face the challenges of their current roles.

Units include more exposure to the work of other departments, the understanding of a variety of business disciplines and the wider business and organisational environment.

Level 4 Units:

M4.01 Understanding the Management Role
M4.02 Developing Management Skills
M4.03 Planning Practical Leadership Activities
M4.04 Developing Leadership Through Practical Activities
M4.05 Managing Equality & Diversity in an Organisation
M4.07 Motivating People in the Workplace
M4.08 Solving Problems by Making Effective Decisions in the Workplace
M4.09 Delegating Authority in the Workplace
M4.10 Managing & Implementing Change in the Workplace
M4.12 Understanding the Organisational Culture & Context
M4.13 Communicating Effectively Orally & in Writing in the Workplace
M4.15 Managing Personal Development
M4.18 Understanding Accounting for Management Control
M4.20 Understanding the Importance of Marketing for an Organisation
M4.27 Communication in Management (was M5.09)
M4.28 Understanding Financial Management (was M5.14)
M4.29 Managing a Healthy & Safe Environment (was M5.16)
M4.30 Managing Meetings (was M5.19)
M4.36 Managing marketing activities
PRE 2012 SYLLABUS - INSTITUTE OF LEADERSHIP AND MANAGEMENT (ILM) - LEVEL 5
LEVEL 5 QUALIFICATIONS CONSOLIDATE AND DEEPEN THE KNOWLEDGE REQUIRED FOR GENERAL MANAGERS, REGIONAL TEAM LEADERS, DEPARTMENT HEADS AND OTHER MIDDLE MANAGERS.

Knowledge of specialist areas such as finance and marketing is enhanced at this level and there is a greater emphasis on supporting self-development. The qualifications at this level give managers a chance to close skills gaps and to benchmark their abilities against their peer group with a nationally recognised qualification.



Level 5 Units:

M5.02 Managing Improvement
M5.03 Making a Financial Case
M5.04 Developing the Manager as a Critical Thinker
M5.05 Leading Innovation & Change
M5.06 Becoming an Effective Leader
M5.07 Managing Individual Development
M5.08 Managing Stress & Conflict in the Organisation
M5.10 Understanding the Organisational Environment
M5.11 Understanding Organisational Culture & Ethics
M5.12 Managing Customer Relations
M5.13 Managing for Efficiency & Effectiveness
M5.15 Managing Projects in the Organisation
M5.16 Managing a Healthy & Safe Environment
M5.17 Managing Resources
M5.18 Managing Information
M5.19 Managing Meetings
M5.20 Managing Recruitment
M5.21 Managing Marketing
M5.23 Analysing & Interpreting Statistics to Inform Management Decisions
M5.24 Conducting Operations Research
M5.27 Making Professional Presentations
M5.29 Assessing Your Own Leadership Capability & Performance
M5.30 Improving Own Leadership Performance Through Action Learning
M5.44 Managing Work Analysis
M5.45 Understanding the Management Facilities
M5.46 Develop and Lead Teams to Achieve Organisational Goals and Objectives
PRE 2012 SYLLABUS - INSTITUTE OF LEADERSHIP AND MANAGEMENT (ILM) - LEVEL 6
LEVEL 6 QUALIFICATIONS ARE DESIGNED FOR NEW OR ASPIRING SENIOR MANAGERS.
As well as theoretical knowledge, the ability to critically review ideas, practices and your own performance is developed at this level. Management theories and models are used as tools for self-evaluation and to promote self-development.

Level 6 Units:

M6.07 Conducting Operations Research (was M5.24)

Call us to order: (+44) 020 8740 2263

or email us - ilm@bpp.com

All materials in our Leading Series 2013 are printed on demand, meaning you need to call or email us to place an order. They are usually dispatched within 2 working days.

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